Germany’s Dresden State Art Collections, or SKD which manages 15 museums and is among the oldest museum networks in Europe had its online ticket sales, visitor services, and shop disrupted by a cyberattack last week, according to The Record, a news site by cybersecurity firm Recorded Future.
While digital and phone services have been limited by the intrusion, SKD continues to accept visitors, with tickets purchased online prior to the incident scannable on site. Additional details regarding the attack’s perpetrators and motives, as well as the timeline of total systems restoration, remain uncertain. However, SKD emphasized that its physical and technical security systems were not impacted by the intrusion.
Such a development comes amid recent cyberattacks against cultural institutions, with Canada’s national art museum having its systems crippled for weeks following a 2023 ransomware attack and New York’s Metropolitan Opera having its box office and ticketing operations affected in a 2022 cyber incident.
